Last Updated: 18-07-2025

Shipping Details

• We ship products across India using reliable courier partners.
• Orders are usually processed and dispatched within [1-3 business days] of successful payment.
• Shipping charges, if applicable, will be displayed at checkout.

Delivery Timeline

• Estimated delivery time depends on the customer's location and the courier company.
• Delays may occur due to unforeseen circumstances such as weather conditions, strikes, or logistics issues.

Return and Replacement Policy

We accept returns and replacements only in the following cases:

• If the product has a manufacturing defect.
• If the wrong product was delivered.

Required for Return Approval

To qualify for a return:

• Unboxing Video Requirement: You must provide a clear uncut parcel seal opening video showing the issue as proof.
• The product must be unused and in its original condition and packaging.

Return Request Process

• You must raise a return request within 1 days of receiving the product.
• Send the unboxing video and details to our support team at Email (Provide On Contact Us Page).

Final Decision Clause

The final decision regarding return acceptance and refund/replacement approval will rest solely with our team after verifying the unboxing video and claim.

Contact Us

For any questions or concerns, please contact us at:

•  Phone: 9574278606
• Email:wurudfragrance@gmail.com
• Website: https://wurud.in/other_page/contact_us